Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Special Risk Insurance Managers Ltd. is an industry leading Managing General Agent established over 20 years ago. Our roots derive from a long serving sports, entertainment and lifestyle insurance provider and we have grown to encompass a wide range of niche and specialty products including inland marine, aviation, marine, specialty casualty, accident, and hard-to-place property.

We are looking to add to our growing team with a full-time permanent processor. This position is suitable for those without industry knowledge, but who hold experience in a similar position such as an office assistant or billing clerk. You must have the ability to work from home, with the ability to work in a hybrid home‑office model via desk booking system.

Please keep in mind, this is a production-based role where the main KPIs are output volume, output consistency, and accuracy of documents issued.

Duties

- Process/typing a variety of insurance policies & related documents
- Process policy changes, certificates & endorsements as required
- Assist underwriting staff with servicing files & attaching pertinent information to files
- Communicate with brokers via e‑mail & telephone
- Clerical duties, such as electronic filing as required
- Relief reception as required on occasion

Minimum Job Qualifications & Key Personal Attributes

- Strong organizational & time management skills to complete assignments effectively and within structured timelines
- Strong writing/language & communication skills
- Keen eye for detail
- Interest in being involved with community outreach and company culture
- Understanding of Microsoft Office Suite, Microsoft Office 365 & Google Drive
- High school diploma
- Proven experience in a similar position
- Customer service experience
- Minimum tech requirements to work from home: 25 Mbps download speed with a wired connection 10 Mbps download / 2 Mbps upload speeds per user if sharing connection 250 Mbps download speed via WiFi connection Power Supply: 120V AC for 8 hrs daily

What SRIM has to offer

- A fulfilling company culture that provides personal support & mentorship, professional growth & career advancement opportunities
- A positive & collaborative environment where an entrepreneurial mindset thrives
- Teammates are rewarded on performance & achievement of goals
- Opportunities to support & volunteer in our communities




- We encourage and subsidize continuing education & professional designations
- Employee Assistance Program available from Day 1 facilitated through LifeWorks
- Extended medical, dental & vision benefits through Canada Life
- Employee Stock Purchase Plan through our parent company Brown & Brown, Inc. (BRO)
- RRSP Matching Program facilitated through Canada Life
- All required equipment is provided

Teammate Benefits & Total Well‑Being

- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Advantages: ESPP; Retirement and savings programs, including RRSP with company match, TFSA options
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Increased Stat Holidays & Vacation time, Paid Sick/Personal time, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies ("Recruiting Vendors"). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise)



will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy.

At Arrowhead Programs, growth starts with our people — shaped by an inclusive culture, sparked by innovation and driven by a shared goal to make an impact. It takes a range of strengths and perspectives to create specialized solutions — and at Arrowhead Programs, every role plays a part in our success. Whether you’re just starting out or taking the next step in your career, this is a place where your work drives progress.

If you’re looking for a company that values curiosity, creativity and collaboration, you’ll find your next chapter here. Own your future. Help shape ours.

Brown & Brown is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our values, we steadfast in providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. Brown & Brown will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship.

If you have an accommodation need, please contact us as soon as possible to make appropriate arrangements.

Job Type: Full-time Permanent (37.5 hrs/week Monday-Friday) Location: British Columbia- Hybrid/Remote Pay Range 38000 - 40000 Annual Actual salary will be determined based on qualifications, experience, and work location. Package may include base pay, commissions, and/or bonuses.

Minimum tech requirements to work from home: 25 Mbps download speed with a wired connection 10 Mbps download / 2 Mbps upload speeds per user if sharing connection 250 Mbps download speed via WiFi connection Power Supply: 120V AC for 8 hrs daily

📌 Insurance Processor (Langley)
🏢 691 Special Risk Insurance Managers
📍 Langley