Enhance operational efficiency as an Intermediate Business Advisor with Intact's Strategy & Transformation team in a hybrid mode. Lead projects that drive effective processes and customer service excellence. The successful advisor will leverage a continuous improvement mindset, addressing operational challenges within the Claims West operation.

This role requires collaboration with stakeholders to redefine processes while ensuring exceptional service delivery and change management. Key Responsibilities:

- Lead projects to improve claims efficiency and effectiveness
- Gather inputs and analyze performance indicators for root cause assessment
- Reimagine processes and clarify decision points for better outcomes
- Collaborate with teams to define current and future state
- Propose creative business solutions and actionable recommendations Requirements:
- 5-8 years consulting or management experience
- Lean Six Sigma certification preferred
- Experience in insurance or claims sector
- Excellent communication and analytical skills
- Hands-on project management and change management experience Apply your strategic thinking and process excellence in a role that shapes the future at Intact.

📌 Intermediate Business Advisor at Intact (Vancouver)
🏢 Intact Financial
📍 Vancouver