Coordinator, People & Values at Bond Brand Loyalty

Job Description

Together, we will shape, implement, and support creative solutions to make this world a more loyal place. You will be personally responsible for project management, working with data, maintaining systems, finding efficiencies, and providing a high level of support to Bond and the People & Values team.

Join our dynamic People & Values team and play a pivotal role in shaping our culture and delivering exceptional employee experiences. We’re looking for a proactive problem-solver with a passion for people, processes, and performance.

Job Requirements

Key Skills and Qualities for Success

- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Exceptional written and verbal communication skills.
- Excellent organizational and prioritization skills with attention to detail.
- Operate with moderate guidance, making informed decisions on day-to-day talent-related questions within established guidelines.
- Service-oriented mindset and passion for delivering a positive employee experience.
- Enthusiastic about learning and embracing new challenges.
- Strong interpersonal and collaboration skills to build positive relationships across teams.
- Adaptability to thrive in a dynamic, fast-paced environment.
- Proven ability to manage multiple priorities while maintaining a high level of accuracy.
- Experience with HRIS platforms – HiBob experience is strongly preferred.
- Strong Emotional Intelligence.

Your Background

- 2+ years of experience in an administrative, project management, or customer service role.




- Post‑secondary education in Human Resources Management.
- CHRP designation or working towards it is a strong asset.

Job Responsibilities

Operational Excellence (60%)

- Demonstrate a passion for streamlined processes and automation to enhance the employee experience and deliver business value. Leveraging AI at every opportunity.
- Maintain and update HRIS platforms (HiBob), ensuring accurate employee data management and supporting routine system processes, such as troubleshooting, data entry, and generating reports.
- Coordinate and facilitate employee onboarding and offboarding.
- Coordinate internal and external audits by providing accurate and timely data and documentation.
- Ensure all practices align with employment standards, privacy laws, and internal policies for teams globally.

Culture, Engagement and Recognition (35%)

- Lead and evolve culture, engagement, and recognition programs that foster an inclusive workplace and contribute to overall well‑being, measured against identified KPIs.
- Lead annual Bond Choice Awards, finding efficiencies in processes, building fiscal year plans to align with annual Fiscal Year Kick Off format and approach, and ensuring a strong employee experience.
- Coordinate Bond’s Peer Recognition Program ensuring engagement.




- Ensure milestone anniversaries are celebrated in a meaningful way, coordinated efficiently and the program reviewed annually, recommending enhancements and roll out of program changes.
- Actively participate in Our Social Bond Committees by supporting and promoting Bond connection and inclusion initiatives.
- Collaborate with external vendors to maximize the value of our perks programs, ensure alignment with employee needs and promote for a high engagement.
- Manage and optimize the Bond health benefits program for Canada and the US, including enrolments, enhancements, annual reviews and vendor support, ensuring it meets the needs of our diverse workforce.
- Coordinate the payroll summary shared with Payroll to ensure all changes are processed in an efficient, timely manner with 100% accuracy.

Communications (5%)

- Represent the P&V; team at weekly corporate communications meetings to align on messaging and initiatives for the corporate calendar.
- Create and manage P&V; content to announce and celebrate our people at All Employee Meetings (AEMs).

Job Benefits

Why Bond?
Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.

Ready to Make Your Mark?
If you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.

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📌 Coordinator, People & Values (Toronto)
🏢 Bond Brand Loyalty
📍 Toronto