The expected base salary range for this position is $45/Hr - $50/Hr, depending on experience, skills, and internal equity.

The Company offers a total rewards package in accordance with all applicable federal, provincial, and local laws and requirements. Benefit eligibility and offerings vary based on role, employment status, and work location.

For contractor positions, benefits are limited to those entitlements and protections required by applicable law, which may include (as applicable) vacation pay, public holidays, leaves of absence, and other legally mandated benefits or payments.yst") AND Mainframe AND "Credit Cards" AND (COBOL OR JCL OR CICS OR "DB2")

We may use AI-enabled and/or automated tools to support parts of our recruitment process, including application screening, interview scheduling, and candidate communications.

These tools are used to enhance consistency and efficiency.

All hiring decisions involve human review and are not based solely on automated processing Position Summary:

Bank is seeking an experienced Project Manager - Technology Operations & Governance to provide strategic leadership and operational governance across its technology organization.

This role is responsible for enabling engineering teams through portfolio oversight, governance, executive reporting, stakeholder management, performance analytics, and continuous process improvement.

Rather than managing software development directly, this position focuses on improving how technology work is planned, prioritized, tracked, and delivered by establishing governance frameworks, enhancing operational visibility, optimizing resource utilization, and delivering executive-level reporting and decision support.

The successful candidate will collaborate with Engineering, Product,



Operations, Finance, and Executive Leadership to improve organizational effectiveness, delivery predictability, and strategic alignment across the technology organization. Key Responsibilities:

Lead operational governance initiatives across the technology organization.

Drive portfolio oversight, project visibility, and delivery governance.

Develop executive-level presentations, reports, dashboards, and business communications.

Build and maintain performance dashboards using Power BI, SQL, Excel, and JIRA.

Support strategic planning, roadmap execution, and organizational planning activities.

Coordinate multiple cross-functional initiatives while managing competing priorities.

Develop governance frameworks, reporting standards, and operational processes.

Monitor KPIs, delivery metrics, and organizational performance.

Identify operational risks and implement mitigation strategies.

Improve resource planning, workforce capacity, and cost transparency.

Partner with Engineering, Product, Operations, Finance, and senior leadership to ensure strategic alignment.

Drive continuous improvement initiatives across technology teams.

Support executive decision-making through data-driven analysis and reporting.

Optimize engineering workflows, operational processes, and delivery effectiveness.

Facilitate governance meetings, business reviews,



and leadership updates.

Required

Qualifications

Bachelor's degree in Business, Technology, Engineering, or a related discipline. 5-8+ years of experience in one or more of the following:

Project Management

Program Management

PMO

Technology Operations

Technology Enablement

Experience working in complex, matrixed organizations.

Robust stakeholder management and executive communication skills.

Experience leading cross-functional initiatives without direct authority.

Proven experience developing governance frameworks and operational processes.

Strong analytical and problem-solving capabilities.

Experience translating complex data into actionable business insights.

Demonstrated experience with delivery performance management and KPI reporting.

Experience working within Financial Services or other regulated environments.

Preferred

Certifications

PMP

CAPM

PMI-ACP

PRINCE2

Certified Scrum Master (CSM)

Equivalent Project or Agile certifications Required Technical Skills:

JIRA

SQL

MS Excel (Advanced)

Power BI

MS PowerPoint

MS Office Suite

MS Teams Preferred Experience

Executive reporting and business communications

Power BI dashboard development

Advanced SQL querying and data analysis

Advanced Excel (Pivot Tables, Power Query, XLOOKUP/VLOOKUP, formulas)

Capacity planning and workforce management

Resource optimization

Financial oversight and cost transparency

KPI development and performance reporting

JIRA workflow configuration and process optimization

Agile delivery methodologies

Lean and Continuous Improvement methodologies

Executive presentation development and data storytelling

Technology governance and PMO best practices

📌 Intermediate Project Manager - Technology Operations (Toronto)
🏢 Collabera
📍 Toronto