J. Vair Jewellers is seeking a highly organized and detail-oriented Inventory and Service Manager to oversee inventory management and client service operations in our luxury jewellery store. This role requires exceptional organizational skills, strong attention to detail, and a commitment to maintaining the highest standards in luxury retail.

Key Responsibilities:

Inventory Management:

- Oversee and manage all aspects of inventory control, including receiving, storing, transferring, and monitoring luxury jewellery and watches.
- Process current inventory upon arrival, accurately describing all product features.
- Conduct regular inventory audits and reconcile discrepancies promptly and accurately.
- Maintain detailed records and documentation to ensure accurate stock levels and efficient stock replenishment.

Service Operations:

- Coordinate and manage jewellery and watch repair services, ensuring timely completion and exceptional quality standards.
- Correspond with watch brand service centres regarding client services and repair requirements.
- Assist in managing the workload of our in-house watch repair workshop, ensuring accurate recording of all parts and services.
- Obtain service estimates for clients and provide detailed information regarding their service needs.

Shipping and Receiving:

- Manage incoming and outgoing shipments, ensuring timely dispatch while adhering strictly to customs and shipment declaration regulations.
- Responsible for ensuring all items and service jobs are shipped promptly and accurately.

Team Leadership and Collaboration:

- Collaborate closely with sales and store management teams to streamline inventory and service-related processes.
- Train and guide staff on inventory procedures, handling protocols, and service standards.

Quality Assurance and Compliance:





- Ensure adherence to all company policies, procedures, and industry standards related to inventory management and service quality.
- Continuously evaluate and improve inventory and service processes to enhance operational efficiency.

Qualifications:

- Previous experience in inventory management or service operations, ideally within luxury retail.
- Strong analytical, organizational, and problem-solving skills.
- Excellent verbal and written communication abilities.
- Proficiency in inventory management software and systems.
- A commitment to delivering outstanding client service and maintaining high standards.
- Passion for Luxury timepieces

If you have a passion for excellence and thrive in an environment that values precision and luxury, we invite you to apply.

Please submit your resume and a cover letter detailing your relevant experience and enthusiasm for this role.

Seniority level

- Seniority level

Entry level

Employment type

- Employment type

Full-time

Job function

- Job function

Management and Manufacturing
- Industries

Retail

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📌 Inventory Manager (Calgary)
🏢 J. Vair Anderson Jewellers
📍 Calgary