- Provide technical support as point of contact for IT for the site.
- End-user desktop, laptops, office IT with smart hand support for network and servers.
- Installation support for various software on end user systems and servers when required
- Current users onboarding preparing IT assets and tools.
- Offboarding support, collecting IT assets and sanitizing IT assets and keep in stock.
- Executive / VIP support.
- Coordination and remote hand support to backend team for Network & server smart hand support.
- IP phone, Video conference support, Level 1 Multifunction Printers support.
- Configuring, deploying, and troubleshooting enterprise and personal desktop and laptop computers, personal productivity devices, and business applications.
- Supporting midrange servers.
- Supporting network devices such as switches, routers, Wireless Aps with the help of backend team.
- Handing tickets on ServiceNow or similar ticketing system.
- Troubleshooting VPN.
- Application-support with Microsoft Office (Outlook, Word, Excel, and PowerPoint) and SharePoint.
- Troubleshooting MS Windows 10.
- Troubleshooting MS Office 365 issues for end-users.
- Office IT Asset Management.
- Coordinate external vendors when engaged for support.
Pay: $20.00-$25.00 per hour
Work Location: In person
📌 IT Support Engineer (Vancouver)
🏢 Tecnics Integration Technologies
📍 Vancouver
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