Elevate your career as an IT Systems Specialist at Kiokii, specializing in ERP and POS systems within retail. Enjoy solving complex IT challenges while collaborating across teams. In this role, you will take charge of the day-to-day administration of key business systems including ERP, POS, and Microsoft 365.

Your technical expertise and independence will help you manage troubleshooting processes and liaise with external vendors effectively. Ideal candidates will have a strong background in retail IT and system integrations. Key Responsibilities:

- Own daily support for critical IT systems
- Solve complex issues and perform system configurations
- Create and manage IT support documentation
- Supervise helpdesk ticketing system and requests
- Administer user accounts and permissions in Microsoft 365 Requirements:
- 3-6 years of relevant support experience
- Familiarity with ERP and POS solutions
- Robust SQL knowledge and problem-solving skills
- Experience with Microsoft Intune and IT asset management
- Mandarin proficiency for vendor interactions Become a key player in Kiokii’s IT team, ensuring reliable technology support for our growing retail chain.

📌 IT Systems Specialist for Retail Operations (Markham)
🏢 Kiokii and...
📍 Markham