JOB TITLE Job Coach

REPORTS TO Employment Manager

LOCATION Saint John region with regular travel to Charlotte County and Sussex area ABOUT US

Key Industries has been providing services to people with disabilities since 1974. We are an “Employment First” agency offering a wide range of pre-employment programs, social and community programs, and supports for those with complex needs. Key Industries has transitioned from a sheltered model to an agency that provides a wide range of outreach programs meeting the needs of all individuals with a disability.

We believe in the possibilities for all people and are proud of the services that we provide. OUR MISSION

Providing employment-first programs and personalized services to empower persons with a disability to achieve personal, community and economic independence. JOB OVERVIEW

Key Industries is seeking a Job Coach to support individuals with barriers to employment as they transition into and maintain meaningful work opportunities. This role involves providing on-site job coaching, reinforcing workplace training, and promoting independence through tailored support strategies. When not on job sites, the Job Coach will facilitate individual or small group experiential learning sessions, to provide hands-on training through job simulation.

The role also includes monitoring progress and maintaining communication with employers and other stakeholders. May include days, evenings, weekends and holidays. DUTIES AND RESPONSIBILITES

Support clients in maintaining employment by guiding them through successful task completion and workplace expectations

Reinforce employer training and ensure clarity and consistency in job tasks





Use prompting strategies and gradually fade support to encourage independence

Help clients interpret and navigate the social and physical aspects of the workplace

Assist in building daily structure and routines that contribute to workplace success

Foster inclusive work environments by working collaboratively with both employees and employers

Advise on workplace accommodations for people with disabilities

Provide creative, person-centered solutions to employment challenges

Monitor and evaluate the progress of clients and document outcomes appropriately

Communicate effectively with employers, families, and other stakeholders regarding support needs, expectations, fading plans, etc.

Develop individualized training plans using the Skills for Success and NOC profiles as guides

Lead workplace simulation sessions based on participants training goals

Ability to set, as well as demonstrate for your client, clear and appropriate working boundaries QUALIFICATIONS AND SKILLS

Diploma or degree in Human Services, Social Work, Psychology, Disability Support Services, or a related field (or equivalent experience)

Experience working with individuals with disabilities or employment barriers is considered an asset

Strong interpersonal, problem-solving, and communication skills

Ability to work independently in community settings while maintaining regular communication with the team

MUST have a valid driver’s license to be able to travel to various work sites as needed JOB TYPE

Full-time, 6-month term position with the possibility of permanent full time employment IMPORTANT DISCLAIMER NOTICE

All candidates must submit to a criminal record check with vulnerable sectors and a Social Development check prior to employment with Key Industries.

📌 Job Coach (Saint John)
🏢 Key Industries
📍 Saint John