Senior Project Manager – Marketing Operations & Strategic Delivery

Contract: 1 year with potential to extend

Location: Toronto (hybrid, 2-3 days in office/week)

Hourly Pay Rates

- T4: 55-57
- IC: 62 - 67

What You’ll Be Doing

- Lead end-to-end delivery of complex marketing and business initiatives from planning through execution.
- Manage multiple cross-functional projects while balancing priorities, timelines, budgets, and risks.
- Build and improve scalable project management processes, governance frameworks, and operating procedures.
- Own project intake, prioritization, and work management to ensure alignment with business goals.
- Drive implementation and optimization of enterprise project management tools, including Adobe Workfront (preferred).
- Develop resource planning and capacity management processes to improve team utilization and forecasting.
- Partner with marketing, technology, business leaders, and external vendors to ensure successful project delivery.
- Proactively manage project risks, dependencies, issues, and executive escalations.
- Create executive dashboards, KPIs, and portfolio reporting to measure delivery performance and operational efficiency.




- Mentor project managers and operations team members while promoting best practices and continuous improvement.

What We’re Looking For

- 8+ years of Project or Program Management experience leading enterprise-scale initiatives.
- Experience managing complex, cross-functional projects with multiple stakeholders.
- Background in Marketing Operations, Marketing Technology, Digital Campaigns, or Marketing PMO environments.
- Experience implementing or managing enterprise work management platforms (Adobe Workfront preferred).
- Solid knowledge of PMO governance, operational transformation, process improvement, and resource planning.
- Experience with Agile, Waterfall, and Hybrid project delivery methodologies.
- Excellent executive communication, stakeholder management, and leadership skills.
- Experience with governance, audit readiness, compliance, and operational reporting.

Nice to Have

- Salesforce Marketing Cloud
- Marketing automation platforms
- Digital campaign operations
- Enterprise PMO leadership
- Capacity planning and workforce management
- Vendor and agency management
- Change management and organizational transformation

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📌 Senior Project Manager – Marketing Operations & Strategic Delivery (Toronto)
🏢 Swoon
📍 Toronto