Job Title: L1 Service Desk Support

Location: Regina, Canada (100% Onsite)

Duration: 12 months plus

Experience: 4–6 Years

Please share the resume with me at [email protected]

We are looking for an L1 Service Desk Support Engineer with hands-on experience in Microsoft 365 end-user support. The candidate should have strong troubleshooting skills and be able to provide onsite deskside support for Microsoft 365 services.

Mandatory Skills

- 4–6 years of L1 Service Desk/Desktop Support experience
- Microsoft 365 (M365) administration and end-user support
- Microsoft Entra ID (Azure AD)
- Exchange Online
- SharePoint Online
- OneDrive
- Microsoft Intune
- Outlook troubleshooting
- MFA (Multi-Factor Authentication) & Password Reset support
- Mailbox and user access management
- End-user onboarding and deskside support
- Solid troubleshooting and customer support skills
- Excellent communication skills
- Must be available to work onsite in Regina, Canada

Good to Have:

- Microsoft 365 Tenant-to-Tenant (T2T) migration experience
- Mobile/device migration support

📌 Service Desk Support Regina, Canada (100% Onsite)
🏢 Burgeon IT Services
📍 Regina