HOURS - 37.5 hours per week. Shifts are Monday to Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule and one Saturday shift worked per month. Some flexibility in work hours may be required.

Rate of Pay: $24.89/hourly

Reason For Posting: The posting is for an existing position

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca

This opportunity is with our Good Shepherd - Reaching Home Division

How You Will Make an Impact The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment.

Support service users in conducting a housing search including accompaniment into the community, filling out rental applications, and offering advocacy where required

Remain current on relevant community resources and to develop and maintain professional relationships with individuals and organizations within the community who provide complementary services

Liaise with community landlords and other housing providers to develop partnerships and build an inventory of rental units

Mediate housing related matters between landlords and tenants to support housing sustainability

Coordinate finances, lease signings, move in inspections, repairs and maintenance to prepare for new tenancy

Work in collaboration with shelter staff,



housing first programs and community partners to develop housing plans that support rapid exit from homelessness.

Assist service users in navigating various governmental and non-governmental systems

Support service users in building both formal and informal support networks that will assist them in maintaining housing and enhanced quality of life

Assist in developing a plan within a brief intervention approach that decreases the likelihood of a future or recurrent housing crises including assisting with connections to other services

Attend weekly case conference to share housing information and resources with shelter staff

Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

What You'll Bring to Our Team

Post-secondary education in Social Service or a related field is required

Minimum 2 years of related experience or equivalent combination of education, training and experience in Social Services or a related field

Have demonstrated knowledge of Housing First Framework and the ability to assist service users with system navigation

Have strong understanding of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use

Knowledge of or willingness to learn about the housing system in the City of Hamilton, the Residential Tenancies Act,



Landlord and Tenant Board, and the Ontario Human Rights Code required

Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework

Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload

Ability to work cooperatively and collaboratively within an interdisciplinary team

CPR certification or willingness to be certified is required

Valid G license required

Fluency in a 2nd language is an asset

Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY

Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT

Staff recognition programs along with access to self-care supports and EMPLOYEE/FAMILY ASSISTANCE PROGRAM (EAP)

POSITIVE and ENCOURAGING atmosphere

Make a difference and provide HOPE

Extended Health Benefits

Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive workplace for everyone.

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at (phone hidden).

📌 Landlord Tenant Worker - Reaching Home Division (Canada)
🏢 Good Shepherd Centres
📍 Canada