Engage with technology as an IT Support Analyst at Lawson Lundell LLP in Vancouver, helping a leading law firm optimize its IT services. This role emphasizes user support and troubleshooting across various platforms. As an IT Support Analyst, your contributions will include assisting with technical issues, managing audio/video setups, and ensuring effective communication within the IT team.

With the firm being highlighted as the fastest-growing law firm in Western Canada, your role is vital in maintaining high service standards and enhancing user experience. Key Responsibilities:

- Handle Tier 1 support for IT Help Desk inquiries
- Provide after-hours support on a scheduled basis
- Install and support audio/video technologies
- Investigate and resolve technical user issues
- Manage desktop and mobile device environments Requirements:
- IT certificate or diploma required
- Minimum of 2 years supporting end-user technologies
- Experience with Windows 11, Office 365, and VOIP
- Robust communication and problem-solving skills
- Completion of a criminal records check is required Leverage your IT knowledge and support skills to thrive at Lawson Lundell LLP in vibrant downtown Vancouver.

📌 Law Firm IT Support Analyst Opening (Vancouver)
🏢 BC Legal Management Association
📍 Vancouver