Drive e-commerce initiatives with ICAO as the E-Commerce and Platform Operations Lead. Oversee the ICAO Store's digital sales processes and enhance the user experience for effective online shopping.

The International Civil Aviation

Organization aims to elevate aviation standards globally. In this pivotal role, you will manage daily operations within the E-Commerce and Publications Sales Unit, focusing on product setup, storefront management, and customer support. You'll ensure operational workflows are streamlined, addressing cross-functional challenges while delivering seamless digital experiences. Key Responsibilities:

- Lead operational management of the ICAO Store
- Coordinate accurate product and service information
- Optimize content for enhanced user search




- Collaborate on promotional campaigns and updates
- Conduct regular audits to maintain content accuracy Requirements:
- Minimum seven years in e-commerce operations
- Experience managing content via e-commerce platforms
- Solid coordination with internal and external stakeholders
- Familiarity with SEO practices and online merchandising
- Strong analytical skills for process improvement Enhance ICAO’s digital sales and operational efficiency while ensuring customer satisfaction and alignment with organizational standards.

📌 Lead E-Commerce & Operations at ICAO (Montreal)
🏢 UN News
📍 Montreal