This role reports into Senior Director of Platform Engineering. Leading the regional execution of major, minor, and emergency releases through automated CI/CD pipelines, ensuring timely, controlled, and high-quality deployments. Coordinating post-deployment validation with Global Platform testers, ensuring issues are identified, documented, and resolved efficiently.

Supporting and deputising for the Operations and Technical Release Manager across the full CAB ticket lifecycle, maintaining deployment traceability and compliance. Leading and prioritising Kanban workflows in partnership with the Operations and Technical Release Manager, supporting effective tracking and continuous improvement of release processes. Providing technical leadership for platform operations, monitoring, incident management, and escalation processes to ensure compliance with SLAs, SLOs, RTOs, and service commitments.

Acting as the technical lead for critical and high-severity incidents, representing the team on incident bridges and supporting timely service restoration. Leading risk, compliance, and audit-related activities for UK-deployed Global Business Platforms, ensuring proactive mitigation, audit readiness, and ongoing operational resilience. Driving continuous improvement by analysing release, testing, incident, and platform performance outcomes, identifying risks, and implementing process enhancements.

Proven experience in technical leadership roles within cloud-native, containerised environments, with experience delivering and supporting complex solutions at scale. Strong understanding of release, deployment, testing, change, incident, problem, risk, compliance,



and governance processes within a regulated operational environment. Ability to translate high-level architectural blueprints into detailed low-level designs and support secure, scalable, and reliable platform delivery.

Excellent communication, stakeholder management, mentoring, and cross-functional collaboration skills, with the ability to build team capability and drive technical excellence.

Required Technical Skills

Solid GCP experience across cloud networking, load balancing, traffic management, Google Cloud Storage, compute services, and Dataproc cluster administration. Hands-on experience with CI/CD pipeline management using Harness, infrastructure automation with Terraform, and integration with Harness IaC pipelines.

Experience with monitoring, observability, and security tooling, including GCP Native Observability, Prometheus, Grafana, OpenTelemetry, Wiz, HashiCorp Vault, and CheckMarxOne or similar tools. Strong working knowledge of platform and data technologies including PostgreSQL, Redis, Kafka, Ping and/or Keycloak IAM, Kong APIM, Cloudflare, and application security best practices. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: ~26 days annual leave and bank holidays (increasing with service)



~ Global paid wellness days off and a bonus day off to celebrate your birthday ~ A generous contributory pension scheme and access to the TransUnion Employee Stock Purchase Plan ~ Private health care and a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools ~ Access to our diversity forums and communities so you can get involved in causes close to your heart We are open to exploring training and development opportunities for the right candidate to ensure you are successful.This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond.

If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality.

Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development— while having access to help along the way.

Advisor, Software Development #

📌 Lead Engineer- Platform Engineering (Canada)
🏢 SwiftCruit
📍 Canada