Take charge as Director of Partner Delivery and Product Strategy at Ethoca, shaping how partners leverage our innovative solutions. Drive impactful outcomes across a dynamic payments landscape. In this critical role at Ethoca, a Mastercard company, you will lead a dedicated team committed to high performance and customer satisfaction.

Collaboration with cross-functional teams is essential to address complex customer challenges and translate their needs into effective product strategies that enhance delivery and commercial success. Key Responsibilities:

- Lead and coach a high-performing delivery team
- Manage daily operations and team capacity effectively
- Ensure quality in strategic partner implementations
- Facilitate collaboration with Sales on customer needs
- Conduct engaging product demonstrations for clients Requirements:
- Proven experience in leading implementation teams
- Familiarity with B2B technology and product solutions
- Solid judgment and strategic thinking abilities
- Excellent presentation and communication skills
- Deep understanding of market dynamics in payments Drive the next phase of Ethoca's partner delivery and product strategy.

📌 Lead Partner Delivery & Product Strategy (Toronto)
🏢 Mastercard
📍 Toronto