Legal Administration & Operations Assistant (Part-Time, Remote)

Company: Pugsley Court Agents

Job Type: Part-time

Location: Fully Remote

Hours: Adaptable, approximately 20-30 hours per week

Compensation: $25 per file

Start: Immediate (probationary period applies)

About Us

Pugsley Court Agents is one of the fastest-growing legal support companies, providing end-to-end process serving and litigation support services. We work with law firms, government clients, and self-represented litigants, and we are actively expanding operations into multiple countries.

We are building systems, not just filling roles — and we are looking for someone who wants to grow with the company.

The Role

We are hiring a Legal Administration & Operations Assistant to support the day-to-day coordination of files, clients, and process servers across multiple jurisdictions.

This is a remote, operations-heavy role suited for someone who is organized, proactive, and comfortable working independently in a fast-moving legal environment.

Key Responsibilities

Client & File Management

- Managing intake of new files from law firms and individual clients
- Communicating professionally with lawyers, legal staff, and self-represented litigants
- Tracking deadlines, service timelines, and follow-ups
- Providing clear updates on service progress (without providing legal advice)

Process Server Coordination

- Assigning files to process servers
- Coordinating service activity across multiple jurisdictions
- Tracking service attempts and outcomes
- Reviewing affidavits of service for completeness and accuracy
- Following up on missing, delayed, or corrected affidavits

Document & Case Handling

- Reviewing court documents for service readiness
- Organizing and uploading documents into internal systems




- Ensuring jurisdiction-specific service requirements are met
- Delivering completed affidavits and results to clients

Billing & Administrative Support

- Preparing and issuing invoices
- Tracking confirmed cases and payments
- Communicating with clients regarding billing questions
- Supporting internal reporting and file organization

Authority & Growth
- This role will grow into independent decision-making, including:
- Quoting and confirming pricing
- Approving additional service attempts or fees
- Handling client issues directly
- Strong performance may lead to expanded responsibilities and leadership opportunities as the company scales

Ideal Candidate

Preferred background (not mandatory):

- Legal administration or law firm environment
- Process serving or litigation support
- Legal studies, paralegal, or similar education

Key skills we value:

- Strong problem-solving ability
- Clear, professional client communication
- Excellent file management and organization
- Ability to work independently and manage competing priorities
- Comfort operating in a remote environment

This Role Is a Good Fit If You:
- Work well without constant oversight
- Take ownership of files and outcomes
- Are interested in helping grow a legal services company
- Are comfortable making decisions and improving processes over time

This role is not ideal if you require constant supervision or prefer highly structured, repetitive work.

Compensation & Structure

- $25 per qualifying file
- Part-time, flexible hours
- Fully remote
- Probationary period applies (details discussed during onboarding)

How to Apply

Apply through Indeed with

- Your resume
- A short note explaining your interest in legal operations and working in a growing company

Job Type: Part-time

Pay: $18.00-$30.00 per hour

Benefits

- Flexible schedule

Work Location: Remote

📌 Legal Administrative and Operations Assistant (Canada)
🏢 Pugsley Court Agents
📍 Canada