Are you looking to work in an environment that values your contribution to customer care? Are you looking for opportunities to grow and make your mark? Heffner Toyota is the place that you can accomplish all this and more. Come talk to us today about how you can make a difference.

LEXUS SERVICE MANAGER

Our Lexus Service Department has an opening for a Service Manager

Previous service management experience required.

A minimum of 5 years dealership service department experience is required.

The ideal candidate must

- Work with dealership executive management to keep the department operating efficiently, while maintaining our high level of customer satisfaction and continually striving towards department profitability.
- Possess the skills to manage employee expectations and performance, along with having an excellent understanding of service department operations.
- Be Self-motivated and well organized
- Be Comfortable working alone at times
- Have Excellent customer oriented and communication skills
- Collaborate with team to ensure smooth operations and customer experience.
- Assist in various administrative and operational tasks to support the team.




- Answer incoming calls from customers and provide qualified and friendly assistance.

In addition to a very competitive wage structure, we offer

- a comprehensive Health & Benefit plan,
- access to an onsite company gym,
- an excellent company profit sharing program

Hours, wages and a non-exhaustive list of responsibilities will be discussed during the interview process.

Heffner Motors is an equal opportunity employer and is able to accommodate applicants with disabilities in the recruitment process

Job Type: Full-time

Pay: $100,000.00-$130,000.00 per year

Benefits

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Store discount
- Vision care

Flexible language requirement:
- French not required

Experience:
- automotive service: 3 years (required)

Licence/Certification:
- Canadian Residency or Valid Canadian Work Permit (required)

Work Location: In person

📌 Lexus Service Manager (Kitchener)
🏢 Heffner Toyota
📍 Kitchener