Join Kensington as the Director of Loyalty Marketing and shape the future of luxury travel experiences. This hybrid role requires an creative leader to launch and manage a bespoke loyalty program.

You will play a pivotal role in creating a seamless and engaging client journey by leading the development of a loyalty program designed for a luxury audience.

Responsibilities include cross-functional collaboration for program readiness, effective messaging, and exclusive event planning across North America.

Key Responsibilities:

- Spearhead cross-functional working groups for program success
- Design and implement sales training initiatives
- Oversee strategic gifting plans and fulfillment processes
- Drive execution for exclusive client event series
- Measure program performance and optimize strategies

Requirements:

- 10+ years in loyalty, CRM, or retention marketing
- Experience in leading complex marketing programs
- Familiarity with HubSpot and travel tech advantageous
- Proven track record managing luxury events from start to finish
- Preferred degree in marketing or business

Harness your expertise to build meaningful connections with clients through exceptional loyalty initiatives at Kensington.

📌 Luxury Loyalty Marketing Director Position (Toronto)
🏢 KENSINGTON
📍 Toronto