Join Scotiabank in Toronto as a Technology Project Leader focusing on compliance and incident management. Lead coordination efforts to ensure system optimization and stakeholder communication.As a Senior Project Leader, you will take the helm of technology projects within International Operations Technology & UCS. Manage daily ticket reviews for Verint and Genesys applications while leading incident management sessions and ensuring the effectiveness of compliance processes.Key Responsibilities:
- Lead sessions for updating incident playbooks
- Communicate necessary incident changes promptly
- Review daily tickets for operational efficiency
- Facilitate weekly Verint team reviews and assessments
- Summarize and report project activities to managementRequirements:
- Robust leadership in technology project management
- Expertise in incident management and compliance
- Proficient with Verint system integrations
- Excellent communication and stakeholder skills
- High attention to detail in project tasksLeverage your project leadership to guide technology initiatives focused on compliance and system efficiency at Scotiabank.#J-18808-Ljbffr