Enhance the student experience at the University of Ottawa as a Bilingual Information Officer in a dynamic role. You'll be the first point of contact, providing essential services to students and staff alike.
As part of the Student Affairs team, you'll handle inquiries regarding Housing, uOttawa Card, and UPASS services. This position requires a strong background in customer service and office administration, alongside a commitment to ensuring student satisfaction. Your role will include managing meal plans, housing assignments, and providing client support for various university services.
Key Responsibilities:
• Assess student eligibility for residence admission
• Manage housing assignments and facilitate room changes
• Promote and administer uOttawa Card services




• Interpret and enforce university policies and procedures
• Maintain databases and ensure information integrity
Requirements:
• Postsecondary education in administration or similar field
• Minimum of three years' experience in customer service
• Bilingual in French and English at a Low Advanced level
• Solid analytical and report preparation skills
• Knowledge of FIPPA regulations and compliance
Utilize your bilingual skills and customer service expertise to significantly enhance the uOttawa student experience.
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📌 Bilingual Information Officer at uOttawa (Ottawa)
🏢 University of Ottawa
📍 Ottawa