Drive technology adoption with Canadian Blood Services as the Manager of Business Change Enablement. This hybrid role emphasizes stakeholder engagement and adoption strategies to enhance operational effectiveness. As a Temporary Full-Time Manager in the Internal Customer Experience team, you will lead change management efforts that facilitate technology adoption across the organization.

Collaborate closely with Digital Solutions & Technology (DST) teams, devising training approaches and communication strategies that support employees through transitions. Your efforts will focus on business readiness and maximizing technology investment returns. Key Responsibilities:

- Lead change management initiatives for technology solutions
- Develop training and communication strategies for employees




- Assess impacts of technology on business processes
- Foster stakeholder engagement for successful adoption
- Monitor training effectiveness and track operational performance Requirements:
- Post-secondary degree in relevant field
- Minimum ten years of change management experience
- Solid understanding of process analysis and optimization
- Excellent communication and facilitation skills
- Ability to influence stakeholders without direct authority Utilize your change management expertise to foster employee adoption of technology and improve operations at Canadian Blood Services.

📌 Manager of Change Enablement at Canadian Blood Services (Ottawa)
🏢 Canadian Blood Services
📍 Ottawa