About Terminal Terminal builds telematics data infrastructure for the commercial fleet industry. Commercial auto insurers and fleet software companies, including industry leaders like Intact Insurance, depend on our platform to access GPS, speeding, and vehicle data from 330+ telematics providers. We recently raised our Series A led by Battery Ventures and are backed by Y Combinator, Golden Ventures, Penske Transportation Solutions, and Intact Private Capital. Our team works together in person in Toronto, combining early-stage speed with late-stage maturity while processing many terabytes of vehicle data every day. For more on working at Terminal, see our careers page at withterminal.Com/careers. Note that this role is only open to Toronto/GTA-based candidates.



About the role Post-sales at Terminal is NOT a support function - it is our primary growth engine. Our model compounds through the retention and expansion of existing customers, not through current logos, which makes this role the operational core of the company's growth. We're hiring our first Customer Success Manager to own the activation motion inside Terminal's enterprise accounts. You won't inherit an end-to-end playbook; rather, you'll have theopportunity to write it. Working in a dedicated pod with a Strategic

📌 Founding Customer Success Manager (Toronto)
🏢 Terminal
📍 Toronto