Description Lerners LLP is one of Ontario’s largest and most respected firms, with offices in London, Toronto, Strathroy and Kitchener/Waterloo Region. Each office possesses its own unique strengths – from our full service shop in London, to one of the largest litigation boutiques in Toronto – and collectively, we work together for the benefit of all of our clients and communities. Join our team of over 140 highly skilled and experienced lawyers, with the help of more than 300 dedicated support staff, in sharing expertise and resources to deliver exceptional client service.

Job Details Lerners LLP is seeking a highly motivated and collaborative Marketing &

- Business Development Technology Manager (CRM &
- MarTech Manager) to join our Marketing &
- Business Development team. This role is an exciting prospect to play a central part in shaping and advancing the firm’s marketing technology environment, including leading the implementation and optimization of our CRM platform.

If you are passionate about leveraging technology to improve client development, strengthen data-driven decision-making, and enhance operational efficiency, we’d love to hear from you.

As The Firm’s Primary MarTech Expert, You Will Provide Marketing Technology Leadership Lead the development and execution of the firm’s marketing technology strategy and roadmap

Ensure alignment between marketing systems and broader business development priorities

Establish and maintain governance, standards, and best practices across platforms

Identify opportunities to improve efficiency and effectiveness through technology enhancements

Oversee CRM &

- Platform Management Lead the implementation, rollout, and ongoing management of the firm’s CRM platform





Drive adoption, utilization, and measurable performance across the marketing technology ecosystem

Develop workflows, integrations, and reporting tools that support business development activities

Ensure data quality, integrity, and consistent use across systems

Lead Continuous Improvement &

- Reporting Develop and track key performance indicators related to CRM adoption, data quality, and marketing effectiveness

Identify opportunities for process improvement and implement solutions that enhance service delivery

Support leadership with meaningful reporting and insights to inform decision-making

Manage Project &

- Stakeholder Collaboration Act as the primary liaison between Marketing &
- Business Development and IT on technology initiatives

Lead system implementations, enhancements, and upgrades, coordinating with internal stakeholders and external vendors

Deliver training, documentation, and support to ensure effective and consistent use of systems

Drive Vendor &

- Budget Coordination Manage relationships with external technology vendors and service providers

Recommend marketing technology investment priorities in alignment with departmental strategy

Manage the allocation of approved budgets and support lifecycle planning for platforms

What You Bring Education &

- Knowledge Post‑secondary education in marketing,



business, information systems, or related field

Relevant certifications in CRM, marketing technology, or project management considered an asset

Experience &

- Expertise Minimum of 5 years’ experience in a marketing technology, business systems, or related role

Experience working with CRM platforms and marketing automation tools

Experience supporting system adoption, training, and change management

Experience with data management, auditing, and reporting

Experience contributing to technology strategy and roadmap planning is an asset

Core Skills Strong knowledge of CRM and marketing technology platforms

Strong analytical and problem‑solving skills

Ability to manage projects and competing priorities

Ability to work independently and collaborate across departments

Strong communication and stakeholder engagement skills

Benefits Of Working At Lerners Lerners is proud to offer a competitive salary and benefits package.

Salary Target Hiring Range: $98,600 - $110,900

Commensurate with skill level, years of experience, and aligned with internal and market equity.

This posting reflects an existing vacancy within the organization. Lerners does not use artificial intelligence (AI) to screen, assess, or select applicants.

Benefits Health, Extended Health, Dental and Vision care

Eligibility for salary adjustments and performance‑based incentive bonuses

LTD insurance

Life insurance

Fitness/Parking/Transit reimbursement

RRSP matching program

Paid Volunteer Time

Lerners Birthday Off Program

Referral Bonus

Employee Assistance Program

Hybrid work arrangement eligibility (3 days per week in office)

📌 Marketing & Business Development Technology Manager (CRM & MarTech Manager) (London)
🏢 Lerners
📍 London