Description A unique administrative customer service role with an incentive! Job Details Reporting to the Branch Manager you are the first point of customer contact at the Abell Pest Control Toronto Branch, handling inbound calls with the objective of securing the sale and scheduling the service. This role combines administrative, customer service, employee interaction with warm sales from inbound client leads. No self-sourcing, no cold calling, you are a solutions provider for inquiring clients. We offer a competitive commission unlike any other administrative role for scheduling services and providing solutions. It’s fun, challenging & rewarding! Major Responsibilities Assumes responsibility to answer all incoming telephone calls with the object of securing the residential sale and scheduling of service. Ensures Route Managers data entry work is completed; Enters daily reports, new contracts, one time, ESM, product sales forms and service requisitions. Prepares bank deposit for cheques received and credit card payments; Follows up with Head Office. Solves residential account issues. Manages customer files; ensures filing iscurrent.



Schedules Route Managers one-time work and home services; ensures follow upcallsare complete to guarantee customer satisfaction. Ensures month end is completed. Checks missing tag reports. Orders office supplies. Assumes responsibility for functions of chain accounts (reporting, scoring, and knowledge of procedures). Offers support to Branch staff as directed by his/her Manager. What We Offer Competitive base salary. Commission on residential sales. People-first culture. Opportunities for advancement. Skills And Experience One or more years of customer service-related experience. Written and verbal communication, interpersonal and support skills. Able to use all related hardware and software. Inside sales experience an asset. Strong organizational skills. Team player. Solid attention to detail and high level of accuracy. $ 40,000 – $45,000 (position qualifies for commission on top of base salary). This position is not an existing vacancy within our organization. EEO Statement Abell Pest Control does not use artificial intelligence or automated decision-making tools in the screening, assessment, or selection of job applicants. All applications are reviewed by members of our hiring team. #J-18808-Ljbffr

📌 Office Administrator- Contract - $40,000 - $45,000 A Year (Toronto)
🏢 Abell Pest Control
📍 Toronto