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Role: Lead MuleSoft Platform Support Engineer

Location: Remote, Canada

Job Type: Contract

Key Responsibilities

- Provide platform support for MuleSoft integrations and Spring Boot APIs.
- Perform code-level analysis and log analysis to troubleshoot issues.
- Proactively identify potential problems and implement preventive measures.
- Conduct root-cause analysis and resolve production issues efficiently.
- Monitor application health using tools such as Sumo Logic and Recent Relic.
- Collaborate with stakeholders to ensure timely resolution of issues.
- Participate in on-call support rotation, including weekdays and weekends, to maintain high availability.
- Document incidents, resolutions, and best practices for continuous improvement.





Technical Skills & Expertise

- Strong experience with MuleSoft Anypoint Platform and Spring Boot.
- Proficiency in code-level debugging and log analysis.
- Familiarity with monitoring tools: Sumo Logic, New Relic.
- Good understanding of API security standards (OAuth2, OIDC).
- Knowledge of integration patterns and API lifecycle management.
- Basic understanding of cloud infrastructure (AWS preferred).
- Strong problem‑solving and analytical skills.

Seniority level

Mid���Senior level

Employment type

Contract

Job function

IT Services and IT Consulting

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📌 MuleSoft Platform Support Engineer (Quebec City)
🏢 Quantum World Technologies
📍 Quebec City