Overview Role: National Key Account Manager – Pet.

Location: St. Marys, ON.

Hours: 37.5 per week.

Vacancy Type: Replacement (Legislative Leave Coverage, Fixed-Term Contract).

Key Responsibilities - Manage major national grocery and mass pet food private label accounts.

- Lead account management activities including meetings, customer portals, pricing, and product management.
- Support new product development initiatives and commercialization activities.
- Evaluate competitive products and market opportunities to advance private label strategies.
- Lead customer negotiations and pricing discussions.
- Develop and execute account plans to achieve sales objectives.
- Maintain a proactive, value‑added sales approach.
- Identify and acquire new customers while growing existing business relationships.
- Build customer value by identifying needs and recommending suitable products and solutions.
- Resolve customer concerns, inquiries, and service issues efficiently and professionally.
- Collaborate with internal teams to ensure successful account execution and customer satisfaction.
- Monitor account performance and identify opportunities for continuous growth.

Qualifications - Post‑secondary education in Business, Animal Science, or a related field; Bachelor’s or Master’s degree preferred.

- 4–6 years of sales and account management experience.
- Experience managing business‑to‑business customer relationships.
- Experience within the Consumer Packaged Goods (CPG) industry.
- Experience working with private label products and national retail accounts.




- Experience with FMDC and retail customer environments.
- Strong negotiation, presentation, contractual, and relationship‑building skills.
- Strong analytical, organizational, and time‑management skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast‑paced environment.
- Proficiency with Microsoft Office, Teams, CRM systems, customer portals, and GS1 platforms.
- Strong understanding of sales processes, account planning, and customer development.
- In‑depth understanding of business environments and sales financials.
- Demonstrated ability to build and retain customer relationships.
- Willingness to travel as required.
- Bilingualism in French and/or Spanish is considered an asset.

Benefits & Compensation - Robust pension plan with employer matching from Day 1.

- Competitive health benefits – Medical, Dental, Vision, HSA, starting Day 1.
- Short‑term and long‑term disability and mental health spending allowance.
- Maternal top‑up and tuition reimbursement.
- 15 vacation days to start (tiered).
- Compensation based on skills, experience, and internal equity.
- Access to a global network of expertise and career pathways within the SHV family.

Equal Prospect Employer Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law.

📌 National Key Account Manager - Pet (Saint Marys)
🏢 Nutreco
📍 Saint Marys