We are looking for a Full time Night Auditor to join our team. Some of the responsibilities include, but are not limited to:

- Process guest arrivals and departures, including all necessary payments
- Handle & coordinate room assignments and pre-arrivals
- Check-in and check-out of groups and tours
- Answering calls and assisting guests with reservations or any other inquiries in a timely manner.
- Assisting guests with booking wine packages, restaurant reservations
- Contributing to a positive team culture
- A proactive approach to guest comments/issues, ensuring these are handled in a professional manner meeting or exceeding guests expectations
- Help achieve departmental goals and contributes ideas for better guest satisfaction, colleague relations and revenue enhancement by providing motivational leadership
- High School graduation required
- Minimum one-year experience in hotel front desk required
- Proficient with computers.



Experience with Fosse will be an asset.
- Ability to plan, prioritize and complete multiple projects
- Self Starter who is empowered to take the initiative to do what it takes to ensure the best guest experience
- Ability to work with all employees to promote teamwork and co-operative relationships within and across departments
- Ability to work weekends is essential. Shifts run from 11:00PM - 7:00AM.

* What we offer: employee discounts at hotels throughout North America, an attractive benefit package after 3 months and a sign on bonus of up to $500.00! Job Types: Permanent, Full-time

Pay: $19.00-$21.00 per hour

Advantages

- Employee assistance program
- On-site parking
- Store discount

Work Location: In person

📌 Night Auditor- West Kelowna - Fairfield West Kelowna
🏢 Best Western Plus Wine Country Hotel u0026 Suites
📍 West Kelowna