Lead hospitality services on the Northlander passenger train with the Ontario Northland Transportation Commission. Ensure exceptional customer experiences while supervising a dedicated team of attendants. As a Supervisor for Hospitality and On-Board Services, you will play a pivotal role in maintaining service excellence while supervising personnel aboard the Northlander train.

This full-time position in North Bay requires a focus on safety, effective communication, and a customer-first philosophy. You will address passenger needs, manage operational workflows, and uphold the highest service standards. Key Responsibilities:

- Establish monthly staff scheduling for Hospitality Attendants
- Conduct pre-trip inspections to maintain service standards




- Lead daily briefings to communicate goals and tasks
- Support onboard attendants in delivering quality service
- Verify safety equipment presence and functionality Requirements:
- Experience in team leadership and customer service
- Solid communication and organizational skills
- Knowledge of safety protocols in hospitality environments
- Ability to handle payroll and vendor deliveries
- Commitment to enhancing the passenger experience Shape the future of transportation in Ontario with your leadership in hospitality and customer service.

📌 Northlander Team Supervisor in North Bay
🏢 Ontario Northland
📍 North Bay