06 Aug
|
Socket.dev
|
Toronto
06 Aug
Socket.dev
Toronto
What We NeedCorpay is seeking a Senior Product Manager – Client Experience and APIs to act as a key contributor to the strategy, roadmap management, delivery, GTM, adoption monitoring, and maintenance of features across our customer-facing payments and FX platform. This role will work closely with business stakeholders to build a deep understanding of customer challenges, then collaborate with design, engineering, and QA teams to leverage that understanding into scalable, commercially impactful solutions.The Senior Product Manager will serve as the bridge across stakeholders to ensure feature delivery aligns with strategic priorities and measurable business outcomes. This individual will own discovery, prioritization, execution oversight, and post-launch performance measurement and adjustments across multiple product initiatives. You will report directly to Product Lead and collaborate with Engineering, QA, Sales, Operations, Commercial, Customer Success, and Product Design teams. How We Work You will work in a collaborative, fast-paced environment. Corpay will set you up for success by providing: Company-issued equipment Access to cross-functional product and engineering teams Opportunities to influence strategic platform direction A highly collaborative and outcome-oriented culture Role & Responsibilities Product Strategy & Roadmap Ownership Supporting maintenance of the online platform roadmap, ensuring alignment with company objectives, customer needs, and market opportunities Prioritizing initiatives and features based on business value, ROI, customer impact, technical feasibility, and level of effort Establishing shared vision and alignment across Product, Engineering, Commercial, and Operations teams Translating strategic business goals into actionable product initiatives and delivery plans Customer & Stakeholder Engagement Partnering closely with business and commercial stakeholders to understand customer pain points, operational challenges, and market demands Conducting ongoing product discovery through customer interviews, stakeholder workshops, user feedback, analytics, and market research Serving as the voice of the customer throughout the product lifecycle Building strong relationships across internal and external stakeholders to drive alignment and adoption Product Delivery & Agile Execution Leading backlog prioritization, sprint planning,
refinement, and release planning activities Writing and managing epics, user stories, acceptance criteria, and functional requirements Driving clarity around scope, priorities, dependencies, risks, and trade-offs Ensuring delivered solutions meet business objectives and quality expectations Product Discovery & Competitive Analysis Performing competitive analyses and industry research to identify emerging trends, capabilities, and opportunities within the payments ecosystem Evaluating market opportunities and develop business cases supporting strategic investments Partnering with stakeholders to validate concepts, assess feasibility, and define MVP approaches Product Launch & Adoption Leading cross-functional product launches in partnership with Operations, Marketing, Digital Growth, Sales, and Customer Success teams Defining success metrics, KPIs, and adoption targets for product initiatives Monitoring post-launch performance and adoption trends Establishing corrective action plans and optimization strategies when business outcomes or adoption targets are not achieved Communication & Leadership Communicating product strategy, priorities, and outcomes effectively to technical and non-technical audiences Influencing decision-making across cross-functional teams without direct authority Helping foster a culture of accountability, collaboration, and continuous improvement Qualifications & Skills 5+ years of Product Management experience within B2B Payments, FinTech, Corporate Payments, or related financial technology solutions Solid experience managing customer-facing, front-end digital products with a focus on usability, workflow efficiency, and customer experience Experience partnering closely with UX/UI designers, commercial stakeholders, and engineering teams to deliver user-centric product solutions Proven ability to prioritize competing initiatives based on ROI, customer value, business impact, risk,
and engineering effort Experience leading Agile product development teams using Scrum methodology Strong analytical and quantitative skills with the ability to leverage data and metrics to support decision-making Experience conducting product discovery, customer research, journey mapping, and competitive analysis Proven ability to launch products and measure success through KPIs, adoption metrics, and operational outcomes Excellent verbal and written communication skills with the ability to communicate effectively across all organizational levels Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Familiarity with Jira, Confluence, Figma, analytics tools, and modern product management practices preferred Benefits & Perks Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one Optional company match RRSP program Virtual fitness classes offered company-wide Time-off including major holidays, vacation, sick, personal, & volunteer time Discounted gym membership rate Philanthropic support with both local and national organizations Fun culture with company-wide contests and prizes Pay TransparencyThis salary range is provided for locations which require such disclosure. Where a position or applicant may fall in a particular wage range depends on a number of factors including but not limited to skill sets, experience training licenses and certifications (if applicable), and other business and organization needs. The disclosed range has not been adjusted for the applicable geographic markets. At Corpay it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions depend on the facts and circumstances of each case. The estimate of the minimum and maximum salary range is CAD $176,400-$190,000.For more information about our commitment to equal employment opportunity and pay transparency, please click the following links: Canadian Human Rights Act – Grounds of Discrimination, Employment Equity Act (Canada) and BC Pay Transparency.About CorpayCorpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized
📌 Senior Product Manager – Client Experience & Apis (Toronto)
🏢 Socket.dev
📍 Toronto