06 Aug
|
Canadian Tire
|
Calgary
06 Aug
Canadian Tire
Calgary
ResponsibilitiesAnswer general inquiries and resolve problems in a timely and qualified manner, using available systems, resources, and AI-enabled tools to support accurate responses and escalating when necessary.Manage incoming leads, review key details, and channel them to the appropriate teams to ensure timely follow-up and a smooth customer experience.Collaborating closely with internal stakeholders to provide specialized customer experiences.Deliver consistent, high-quality customer service to all clients while using technology to improve response quality, organization, and efficiency.Follow up on all sales orders to ensure customer needs are being met, outstanding items are monitored, and updates are communicated clearly.Coordinate with fulfillment teams to support the timely completion of sales orders and help identify opportunities to reduce delays or improve handoffs.Handle gift card orders, including activation processes,
📌 Sales Support Administrator,b, Quarry Park (Calgary)
🏢 Canadian Tire
📍 Calgary