Become a key player in 8/0 as an Operations and Implementation Associate, blending expertise in operational management and product development. Drive customer onboarding and data integration while shaping our AI-first platform. This role is essential in a bilingual team, supporting both product and operations functions at 8/0.

You will be responsible for managing customer implementations and resolving integration issues while collaborating closely with engineering to influence product specs. This co-ownership position allows you to be pivotal in transforming operational learnings into actionable insights. Key Responsibilities:

- Manage onboarding from contract to live data flows
- Own execution of data integrations with HR systems
- Resolve issues during and post-implementation




- Create repeatable processes for faster implementations
- Collaborate with engineering on product requirements Requirements:
- 2 to 4 years in customer-facing operations or project management
- Experience with technical enterprise implementations
- Ability to manage multiple workstreams simultaneously
- Comfort working with engineers on integration issues
- Solid communication skills in front of senior customers Shape the future of operations and product at 8/0 with your expertise in implementations and data integration.

📌 Operations and Implementation Associate at 8/0 (Montreal)
🏢 EightByZero
📍 Montreal