Elevate the quality of estate processing at Fidelity in Toronto on a flexible hybrid schedule. As an Operations Quality Control Specialist, ensure accuracy, compliance, and enhance client experiences.

Fidelity Clearing

Canada (FCC) seeks an Operations Quality Control Specialist for its Estates team. This dynamic role requires at least three years of experience in operations or client service within the financial services sector. You’ll monitor estate transactions, conduct quality reviews, and identify improvements to ensure high standards and regulatory compliance. Key Responsibilities:

- Monitor estate processing activities for accuracy and efficiency
- Conduct quality reviews on transactions and documentation




- Analyze processing trends and quality metrics
- Provide trend analysis and actionable recommendations
- Partner with management to enhance training initiatives Requirements:
- Minimum 3 years in operations within financial services
- Preference for experience in estate processing
- Solid Excel skills for data visualization
- Ability to deliver presentations to stakeholders
- Post-secondary education or equivalent experience Improve operational quality and compliance while contributing to a superior client experience at Fidelity.

📌 Operations Quality Control Specialist at Fidelity (Toronto)
🏢 Fidelity International
📍 Toronto