Join the Valhalla Hotel & Conference Centre team as an Overnight Customer Service Auditor. In this dynamic role, you'll be responsible for guest interactions, balancing accounts, and providing exceptional support throughout the night. As part of the Silver Hotel Group, you’ll thrive in a quick-paced environment while engaging with guests from around the world.

We are looking for an enthusiastic individual who is organized, detail-oriented, and eager to learn. This position requires you to manage check-ins, reconcile accounts, and ensure guest satisfaction during overnight hours. Key Responsibilities:

- Deliver exceptional customer service to all hotel guests
- Administer nightly audit functions and balance revenue accounts
- Handle phone inquiries and set up reservations
- Follow all cash handling procedures accurately
- Ensure secure management of guest information and keys Requirements:
- Previous night audit experience preferred
- Excellent organizational and multitasking skills
- Ability to communicate effectively in person and on the phone
- Willingness to work flexible nighttime hours
- Must possess a Valid Class G Drivers License Become an integral part of our customer-focused team at the Valhalla Hotel!

📌 Overnight Customer Service Auditor (Northeastern Ontario)
🏢 Silver Hotel Group
📍 Northeastern Ontario