Drive client success at Advantage HQ as a Performance Marketing Account Director. Lead transformative strategies in a dynamic work from home environment. This senior role involves overseeing the Account Management department while enhancing team capabilities and strategies to align client goals with agency objectives.
You will mentor Account Managers and lead critical client discussions, focusing on growth and satisfaction through effective performance marketing techniques. Your experience in DTC e-commerce will bolster our strategic partnerships and operational excellence. Key Responsibilities:
- Guide the Client Success and Account Management teams
- Develop and implement client communication frameworks
- Support strategic discussions and complex client escalations
- Optimize coordination across operational teams
- Enhance client retention through proactive strategies Requirements:
- 5+ years in client success or account management
- Expertise in performance marketing, particularly DTC
- Proven ability to handle client escalations and leadership challenges
- Strong skills in communication and project management
- Experience operating in a high-growth setting Shape the future of performance marketing at Advantage HQ and drive exceptional client success!