Become a Senior Technical Analyst at NBCUniversal, where your expertise is key in a hybrid work model. Focus on troubleshooting and operational management to support IT services effectively.This role, reporting to the Senior Manager of Hub Sites in Enterprise IT Operations, is crucial for advancing service delivery. You’ll provide advanced technical support, manage user provisioning, and drive operational autonomy. Collaboration with engineering teams will enable you to design scalable workflows and document key processes accurately.Key Responsibilities:- Provide exceptional deskside support to end users- Administer user accounts, licenses,



and service resources- Execute and manage IT platform configurations- Maintain operational documentation and workflows- Oversee onboarding and offboarding technical aspectsRequirements:- Proven IT support experience with robust troubleshooting abilities- Knowledge of Active Directory, Exchange, and Microsoft 365 systems- Capacity to analyze and resolve technical issues effectively- Strong critical thinking and organizational skills- Fluency in English and French for effective collaborationContribute to enhancing service operations and delivery through your analytical skills at NBCUniversal.#J-18808-Ljbffr

📌 Hybrid Technical Analyst - Securitization Focus (Winnipeg)
🏢 7-Eleven
📍 Winnipeg