We are CEM, a global data and insights firm for institutional investors including pension funds, insurance companies, endowments, foundations, family offices and sovereign wealth funds. Our blue-chip corporate and government clients represent US$16 trillion in assets under management and over 100 million members. We provide them with objective insights to maximize value for money in both investments and pension administration. This helps our clients better understand where they stand and how to improve their performance. By improving our clients' performance, we, in turn, improve the financial well-being of pensioners globally. How do we provide unique and actionable insight? By coupling the most extensive global database in the pension arena with unrivalled industry knowledge. All of this comes from experience - we have been at this since 1992. We were founded in Canada and expanded to the US and UK more than a decade ago. We work together in a small company ambiance where your contributions will be appreciated, and your progress will be directly related to your ability and effort. Working at CEM, you will stretch your creative and analytical abilities while participating in the growth of a headline-making business. What are we looking for? We're looking for a Director, to join our Client Coverage team and manage a portfolio of institutional pension clients across Canada. In this role as a Director, Client Coverage,



you'll build trusted relationships with senior leaders, helping clients maximize the value of our research and benchmarking solutions while identifying opportunities to deepen engagement through consultative cross-selling. You'll also serve as the voice of the client, partnering closely with our Research & Analytics, Product Development, Marketing and Production teams to influence future products and methodologies. Reporting to the Regional Head, Client Coverage, Canada, this collaborative role combines partnership with the Regional Head on a portion of the portfolio with independent ownership of other client relationships, offering significant responsibility, executive-level client exposure, and the chance to make a meaningful impact on both client success and business growth. What will you do in this role? Manage a portfolio of approximately 30 to 50 institutional pension fund clients across Canada. Build long-term relationships with senior stakeholders, becoming their trusted advisor. Deliver annual benchmarking presentations to executive leadership and Boards. Maintain high client satisfaction and retention. Identify opportunities to expand client engagement through additional research, benchmarking, and advisory solutions. Partner closely with Research, Product Development, Marketing and Production teams to ensure client insights influence future products. Develop

📌 Director, Client Coverage, Canada (Toronto)
🏢 CEM Benchmarking
📍 Toronto