06 Aug
|
Jobtailor
|
Toronto
Lead and scale the regional Customer Success organization. Build and execute the customer success strategy aligned with Sales, Product, Support, and Marketing. Ensure customers achieve measurable business outcomes through adoption and success planning. Personally engage with executive sponsors on strategic accounts and renewal opportunities. Lead, coach, and develop a team of Customer Success Managers focused on delivering exceptional outcomes. Collaborate with EMEA Customer Success leadership to define and implement best practices worldwide. Drive renewals in collaboration with Sales and identify upsell opportunities through robust customer relationships. Requirements 10+ years of experience in Customer Success or
📌 Director, Customer Success - Namer, Apac (Toronto)
🏢 Jobtailor
📍 Toronto