Become the go-to IT Assistant for the Vancouver Public Library, providing vital tech support to staff. Embrace a role that combines customer service and technical skills in beautiful Vancouver, BC.In this full-time, in-person position at the Central Library, you will support a diverse range of IT services. Your main duties include troubleshooting hardware and software issues, offering remote and in-person solutions, and ensuring the library’s technology functions smoothly.



Communication and interpersonal skills are key to thriving in this role.Key Responsibilities:- Provide telephone and email IT support to library staff- Troubleshoot and resolve technical issues for various applications- Assist with the lifecycle of desktop and laptop computers- Install and configure replacement IT equipment in office- Maintain effective service to library managers and clientsRequirements:- Certificate in computer sciences or related discipline- Minimum 6 months IT support experience- Experience with library applications beneficial- Knowledge of integrated library software systems- Fluent in written and spoken EnglishUtilize your technical expertise and customer service skills to enhance library operations at Vancouver Public Library.#J-18808-Ljbffr

📌 It Assistant (Winnipeg)
🏢 UBC Properties Trust
📍 Winnipeg