TekStaff's Client has a current vacancy for " Process Excellence Specialist”

This is a 12 month contract located in Toronto, ON/ Hybrid (2-4 days/ week).

Typical Day in Role:

- Lead current-state process mapping, root cause analysis, and future-state process design to support strategic transformation priorities.
- Facilitate workshops and working sessions to align stakeholders, define problems, and design practical solutions.
- Partner with business leaders to identify, assess, prioritize, and implement high-impact process improvement opportunities.
- Support process excellence and continuous improvement initiatives across Canadian Banking Operations to simplify workflows, reduce friction, improve productivity, and strengthen controls.
- Support the development of business cases, advantages estimates, and recommendations to support decision-making.
- Develop and deliver executive reporting and presentations for relevant project/initiative governance forums
- Manage related workstreams within initiatives and workstreams, including risks, dependencies, milestones, and benefit realization.
- Promote a culture of continuous improvement, accountability, collaboration, and data-driven decision making across Canadian Banking.
- Identify opportunities and ensure the optimal sequence of waste elimination, automation & AI, and improved ways of working during process redesign
- Act as a change agent to ensure the adoption of redesigned processes and new capabilities

Candidate Requirements/Must Have Skills:

- 3-5 years of experience in process excellence, business transformation, operational improvement, consulting, project delivery, or related roles.
- Experience working in banking, banking operations, financial services, fintech,



or another highly regulated environment is strongly preferred
- Demonstrated ability to assess business challenges, identify opportunities, and implement practical solutions that deliver measurable results.
- Proficiency in Microsoft PowerPoint, Excel, Word, Whiteboard and process mapping tools such as Visio or Blue Works.
- Experience developing executive presentations, dashboards, and reporting.

Nice-To-Have Skills:

- Lean Six Sigma Green Belt preferred; Black Belt, process excellence certification, or change management experience considered an asset.

Soft Skills Required:

- Excellent written, presentation, and verbal communication skills to be able to work well with technical peers and business stakeholders at different levels within the organization
- Strong decision-making, forward-thinking, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
- Ability to work as part of a team, as well as work independently or with minimal direction
- Execution‑driven - Proven ability to take ownership, push work forward, and deliver high‑quality results on schedule and on budget.

Education:

- Undergraduate degree in Business, Operations, Engineering, Finance, Economics, or a related discipline.

2 rounds –

1st round: VP, senior managers, or Directors – 45 mins – Online – Experience check, talk about yourself, and scenario-based questions.

2nd round – SVP – 45 mins – Online – Cultural fit and scenario-based questions.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

📌 Process Excellence Consultant (Toronto)
🏢 Tekstaff IT Solutions
📍 Toronto