And when customers have problems, they want answers now — not after waiting on hold during the 40 hours a week businesses are actually open. We're building digital employees for service businesses that talk to customers, answer questions, and solve problems. AI adoption in the businesses that sell goods and services to real people, not software companies, is below 1% today. The next two to three years will determine market leaders. We're building to be one of them.

Jason

Warner (Poolside CEO, ex-GitHub CTO), Lorrie Norrington (ex-eBay President, HubSpot Chair), and Ryan Holmes (Hootsuite CEO), among others. You'll own large, ambiguous problems and ship and maintain production AI systems, starting with voice, used daily by businesses across North America. You'll work directly with the leadership team on both the product and the technical foundations as we scale, staying close to the people using our systems and translating what they need into what we build next.

We're building out our Vancouver headquarters and growing an AI-native team here.



You'll be one of our earliest product-focused engineering hires in the city, with real ownership, real impact, and close connectivity to all critical aspects of the business. Architect and ship current capabilities for our agents based on customer feedback Improve conversation quality, latency, and reliability across the stack Expand the surface area of what our agents can do for customers and the operators behind them Help define what great looks like at VoiceValet: what we build, how we build it, and the bar we hold You build things and ship them.

Comfortable understanding customer feedback and translating messy domain knowledge into clear product decisions. Python) AWS, GCP) Voice AI or telephony exposure Have shipped product to SMBs or service businesses Direct collaboration with leadership who have deep domain expertise in both AI and service businesses Equity potential for exceptional contributors 110K–$150K CAD + equity for exceptional contributors Technical conversation

📌 Product Engineer - Automotive (Vancouver)
🏢 VoiceValet
📍 Vancouver