We’re building a relationship-oriented bank for the modern world. As the Director, Product Owner, Process Optimization, you'll lead the vision, roadmap, and priorities for Simplii’s Process Optimization squad. You’ll work across business, operations, technology, and control teams to design future-state processes that are efficient, scalable, and resilient.

You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 2-3 days per week on-site, while other days will be remote. Make clear trade‑off decisions that balance business value, client and employee impact, operational efficiency, risk reduction, and long‑term simplification. Drive process transformation – Lead the team in identifying operational pain points, mapping current-state processes, and designing practical future‑state improvements.

Envision and build a modern bank – Use Simplii’s modernization program to rethink from first principles how a up-to-date digital bank should operate. Advance automation and AI opportunities – Identify where automation, workflow tools, process mining, document intelligence, decision support, and artificial intelligence can improve speed, quality, controls, and resilience. Embed controls by design – Work closely with risk and control partners to build compliance, fraud, anti‑money‑laundering, privacy, security, auditability, and operational resilience into processes from the start.

Help shift from manual controls to preventative, automated, and data‑informed controls. Lead agile delivery – Break work into clear epics, stories, and sprint‑level outcomes that create visible progress. You understand how banking works across products, channels, operations, technology, risk, and enterprise partners.

You can identify where the biggest process improvement opportunities exist and connect them to meaningful business outcomes. You have strong leadership and transformation experience. You bring experience leading teams, process optimization, business transformation,



business architecture, operations improvement, or related cross‑functional change in a complex organization.

You’re skilled in process design and continuous improvement. You’re familiar with methods such as root‑cause analysis, value‑stream thinking, process mapping, process mining, service design, and continuous improvement. You understand risk in a regulated environment.

You have sound knowledge of risk, compliance, privacy, security, fraud, anti‑money‑laundering, auditability, and operational resilience requirements. You apply this knowledge to ensure process improvements are both effective and appropriately controlled. You can build trust and alignment with senior leaders, subject matter experts, engineers, architects, operations partners, data teams, and control partners.

Experience in banking, financial services, fintech, digital operations, consulting, or another regulated high‑volume environment is strongly preferred, and exposure to modernization, workflow, APIs, automation, or AI‑enabled operations is an asset. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points‑based recognition program. a paid day off dedicated for you to use to invest in your growth and development. *You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute‑based assessment and other skills test (such as simulation, coding, French proficiency).

We use artificial intelligence tools during the recruitment process.

Analytical

Thinking, Backlog Management, Communication, Data‑Driven Decision Making, Domain Knowledge, Influencing Without Authority, Mentorship, Negotiation, Problem Solving, Product Portfolio Strategy, Product Roadmap Development, Risk Management, Sprint Planning, Stakeholder Management, User Story Mapping #

📌 Product Manager/Product Owner (Remote) (Toronto)
🏢 Socket.dev
📍 Toronto