Indigenous Cultural Safety and Humility

We help to ensure that Indigenous Peoples have access to a culturally safe healthcare system, free from Indigenous‑specific racism. Our Diversity, Equity and Inclusion Commitment

CPBC is committed to helping our health system become culturally safe and free from Indigenous‑specific racism. As recognized in our updated Strategic Plan and the In Plain Sight report and acknowledged as a gap in our staff complement at CPBC, we are very interested in recruiting Indigenous individuals and encourage them to apply. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion.

CPBC seeks to attract, retain, and develop a qualified, capable, and diverse workforce that is reflective of all our communities. CPBC also fosters a welcoming, inclusive, and respectful environment where ongoing diversity, equity and inclusion learning and training are offered; cultural and social awareness are provided; and religious observances are acknowledged. Based in the BC lower mainland, CPBC is seeking to hire an individual with strong pharmacy practice and regulatory experience to take on the permanent full‑time role of Quality Assurance Lead .

Reporting to the Director of Quality Assurance, the successful candidate will contribute to the design, development, and enhancement of the CPBC’s mandatory Quality Assurance (QA) Program.

The Quality Assurance

Lead will apply evidence‑based assessment design, regulatory expertise, and a risk‑based approach to support licensee competency and the delivery of safe, ethical care.

The Quality Assurance

Lead is responsible for supporting the development and continuous improvement of QA processes, tools, and program frameworks, while ensuring alignment with legislative requirements, professional standards, and the CPBC’s strategic objectives. This role will also collaborate with internal teams and external partners to ensure the QA Program remains responsive, consistent, and effective across diverse pharmacy practice settings.



Provide informed contributions to the design, development, piloting, and evaluating of QA tools (ex. self‑assessment, practice‑based reviews, learning module development) aligned with CPBC QA requirements, Health Professions and Occupations Act (HPOA) Bylaws and practice standards.

Collaborate with Indigenous partners and guidance to integrate Indigenous cultural safety, cultural humility, and anti‑racism principles into QA program tools and processes, ensuring alignment with HPOA requirements. Apply psychometric and assessment design principles (validity, reliability, fairness) to ensure tools are fit for regulatory purpose across all BC pharmacy practice settings. Support and facilitate advisory committees and/or working groups that are established for the development and implementation of Quality Assurance processes as appropriate.

Contribute to ongoing development, implementation, and evaluation of QA Program policies, assessment frameworks, and processes under HPOA Bylaws. Contribute thought leadership in QA assessor training and development. Plan and conduct QA assessments as needed using defined methods.

Support verification of licensee QA activity records and identify trends in assessment outcomes that signal competency or patient safety risks. Prepare briefings, program performance analyses, and data‑informed recommendations for program improvement. Develop and deliver webinars, guidance materials, and online resources supporting licensee engagement with QA Program requirements.

Represent CPBC in inter‑jurisdictional pharmacy QA working groups; maintain relationships with pharmacy/health regulatory authorities, educational institutions,



and Ministry partners. Contribute to HPOA implementation projects, practice standard modernization, and strategic College priorities as directed. Over 7 years of pharmacy practice experience in community, hospital, residential care BC other regulated pharmacy setting in BC or Canada.

Demonstrated commitment to Indigenous cultural safety, cultural humility, and anti‑racism consistent with CPBC's ICSP Practice Standard.

Experience in designing, developing and overseeing quality assurance programming for regulatory or similar government‑related entities an asset.

Experience developing educational materials and curriculum an asset. Anti‑racism and/or diversity, equity and inclusion training or equivalent self‑directed training is required.

Indigenous Cultural

Safety training or equivalent self‑directed training is required.

Experience in program development, adult education, or competency‑based assessment design in a health profession educational or regulatory context an asset.

Experience conducting practice reviews, peer assessments, or competency evaluations in a pharmacy or health professions context an asset. Anti‑racism and/or diversity, equity and inclusion training or equivalent self‑directed training is an asset.

Indigenous Cultural

Safety training or equivalent self‑directed training is an asset. Digital acumen with an understanding of adopting or using appropriate technologies. Ability to prioritize and manage timelines. Ability to manage own emotions and have a high level of situational awareness. CPBC provides a flexible work environment that includes a hybrid work model with an assigned schedule.

We offer opportunities for personal and professional growth; CPBC supports and offers accommodation for applicants with disabilities to take part in the selection process. References, education and qualified credential verifications, and a criminal record check may be required for all final candidates. *

📌 Quality Assurance Lead Full-time (Vancouver)
🏢 College of Pharmacists of British Columbia
📍 Vancouver