Regional Director, Patient Access and Education - Southeast (Field)

Regional Director, Patient Access and Education - Southeast (Field)

06 Aug
|
Functional Improvement
|
Field

06 Aug

Functional Improvement

Field

Department: 3340US - US Market Access & Patient Services Field-Based At Dyne, we are on a mission to deliver functional improvement for individuals, families and communities. Learn more at and follow us on X, LinkedIn and Facebook.

The Regional

Director, Patient Access and Education plays a critical leadership role within Dyne’s Patient Access and Education organization, owning regional execution of Dyne’s field-based patient services strategy.

The Regional

Director, Patient Access and Education partners closely with Payer Account Management, Hub Operations, Specialty Pharmacy, Medical Affairs, and Commercial field leadership to enable effective patient onboarding, prior authorization and access support, infusion education and coordination, and post-prescribing support. This position is central to translating Dyne’s patient-centric vision into consistent, high-quality regional field execution and offers the opportunity to directly impact the experience of patients and families navigating complex rare disease treatment journeys. This is a full-time, US field-based position.

Leads, coaches, and develops a regional team of field-based Nurse Case Managers, fostering a high-performing, patient-centric culture. Sets regional standards, priorities, and expectations for patient access and education delivery. Owns talent management including hiring, onboarding, performance management, development planning, and succession readiness.

Owns regional execution of Dyne’s patient access and education strategy across the full patient journey, from onboarding through ongoing therapy support. Ensures effective education and coordination models for infusion providers and infusion nurses supporting Dyne therapies. Serves as the regional escalation leader for complex patient access challenges, driving timely,



patient-focused resolution of barriers to therapy.

Leads regional collaboration with Payer Account Management, Hub Operations, Specialty Pharmacy, Medical Affairs, and Commercial teams to align patient support strategies and execution. Provides regional insights, access trends, and operational learnings to inform national patient services strategy and program evolution. Owns regional performance metrics related to patient onboarding, time to therapy, reimbursement outcomes, and patient experience.

Uses data and insights to drive continuous improvement, operational efficiency, and enhanced patient outcomes. Ensures all activities align with Dyne policies, regulatory requirements, and ethical standards.

Education and Skills Requirements ~ Bachelor’s degree or equivalent experience; nursing, social work, or allied health) preferred. ~10+ years of experience in biotech, pharmaceutical, or healthcare environments. ~6+ years of experience in patient services, field reimbursement, nurse case management, patient education, or related functions. ~ Demonstrated experience leading regional or multi-state, field-based teams, with direct people management responsibility. ~ Robust leadership, problem-solving, and communication skills, with the ability to influence across functions and engage senior stakeholders. ~ Domestic travel up to 30% required to support regional teams and key partners Individual compensation depends on factors such as education, experience, job-related knowledge, and demonstrated skills. Dyne Therapeutics is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law. #

📌 Regional Director, Patient Access and Education - Southeast (Field)
🏢 Functional Improvement
📍 Field

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