As a Mobile Area Supervisor, you’ll be responsible for assisting residents by providing information and services as needed.

Shift: Saturday and Sunday 7:00 AM – 7:00 PM and eligible to pick up housekeeping or security shifts during the week Site Location: Various sites in the GTA area Compensation: $18.50/hr + Gas Allowance per shift (when travelling): $25.00 Train, coach, and mentor associates across multiple sites to ensure consistent service delivery and operational excellence. Conduct regular site inspections and audits, providing detailed reports and recommendations for improvement. Support operational efficiency initiatives and ensure compliance with company standards, policies, and procedures across all properties.

Deliver exceptional customer service while effectively managing multiple priorities in a fast‑paced workplace. Respond to resident, visitor, and client inquiries, providing accurate information, directions, and assistance. Coordinate and schedule building access for authorized vendors and contractors performing work within residential units.

Maintain confidentiality of resident, client, and company information at all times. Participate in ongoing training and professional development activities to maintain industry knowledge and best practices. Contribute to departmental and organizational goals by taking initiative and supporting continuous improvement efforts.

Ensure adherence to all safety, security, and access control procedures to maintain a safe workplace for residents, staff, and visitors. Protect client, resident, and company property by monitoring premises and responding appropriately to incidents and emergencies. Conduct routine patrols of buildings, parking facilities, common areas, and perimeter grounds.

Monitor stairwells, hallways, and common areas to ensure they remain free of hazards, obstructions, and safety concerns. Identify and report maintenance issues, building deficiencies, safety hazards, and potential risks to property or occupants. Enforce site rules, regulations, municipal bylaws, provincial legislation,



and applicable laws while assisting emergency responders when required.

Respond to emergencies, fire alarms, medical incidents, and security situations in accordance with established procedures. Complete and maintain accurate documentation, including daily activity logs, occurrence reports, incident reports, and electronic records. Follow all company, client, and site‑specific policies, procedures, standing orders, and standard operating procedures.

Maintain inventory levels of cleaning supplies, toiletries, and related materials, reporting replenishment needs as required. Assist with garbage management, including moving bins and maintaining waste disposal areas and compactor rooms. Support the overall operation of the property by performing additional duties and special assignments as directed by management.

Foster positive relationships with residents, clients, contractors, visitors, and stakeholders through professional and courteous interactions. High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business The work environment will require regular lifting, movement throughout the community and lifting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.



FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top advantages, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Embark in a fulfilling career in property management with FirstService today. therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s outstanding business success stories. These qualifications are determined by the unique needs of each role within our company.

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected] Information About the AEDT - NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected] will respond in accordance with Local Law 144, within 30 days. #

📌 Regional Director - Property Management (Toronto)
🏢 FirstService Residential Canada
📍 Toronto