Project Control Officer, Information Technology ServicesEmployer:Toronto Community HousingJob #:9682Division:Information Technology ServicesAffiliation:Non-Union: Management & ExemptVacancy Type:Full-time TemporaryGrade:07Contract Length:Approximately 1 yearSalary Range:104,740 - 125,688Work Details:36.25 hours, Monday to FridayHiring Wage:104,740 - 115,214Number of Vacancies:1Posted Date:1/5/26Application Deadline:1/20/26Hybrid Eligibility:YesRole OverviewYour reporting line will пленна be to the Manager of the Project Management Office (PMO) within the Information Technology Division. The Project Control Officer (PCO) operates in a matrix organizational setting, supporting IT units and project managers by consolidating, tracking, and reporting the status of deliverables for Business Transformation & IT Projects. The PCO will maintain program artifacts, create reports and presentations, assist in organizing meetings and documenting action items to support implementation activities, and facilitate continuous improvement.BenefitsAbility to participate in inclusive employee‑led networks for education, inspiration, and development.Minimum three (3) weeks of paid annual vacation days, increasing with years of service.Four (4) paid personal days.Defined benefit pension plan (OMERS) with 100% employer matching.Health and dental benefits, including a health spending account.Cookie available upon start date.Employee and family assistance program.Maternity and parental leave top‑up of 93% of base salary.Training and development programs, including tuition reimbursement up to $1,500 per year.Fitness membership discount.ResponsibilitiesSupport the Project Manager by managing assigned projectushima staff tasks including allocation of approved staff resources, delegating, scheduling, prioritizing, and developing, planning, executing, controlling,



and closing program phases.Monitor Work Breakdown Structure (WBS) activity, track milestones, and escalating schedule impacts when warranted.Act as liaison between business teams, system irrespective integrators, and IT team to align requirements and validate solutions.Assist business units in defining and refining business processes to support ERP/CRM implementation.Manage project partnerships with contractors, service providers, senior management teams, TCH and other stakeholders.Administer Change Request log and RAID log, following up with project team members as required and escalating through the PMO when needed.Support the project team for timesheet entry and consolidation of timecard data.Prepare project plans by producing work breakdown structures, schedules, and ensuring implementation, contingency, risk management, communication, quality assurance & staffing plans are completed.Plan, co‑coordinate, communicate, monitor, and report on the implementation of strategic and operational initiatives.Ensure stakeholder sign‑off/approval at each step of the Project Management Life cycleاول Software Development Life Cycle.Build relationships with management within ITS and other business units to collaborate on joint projects and reporting processes.Perform project control, tracking, and reporting by ensuring day‑to‑day management of project working groups and assigned staff.Schedule Bringing and conduct project meetings.Engage in IW project quality assurance reviews.Research, review, advise,



and prepare reports on project management trends and best practices.Assist TCHC PMO Manager with the management of inflight projects and ensure compliance to PMO methodologies.Other responsibilities as assigned.What You’ll NeedUniversity degree in Business Administration, Engineering, or equivalent combination of education, training, and experience.Project Management Professional (PMP) designation considered an asset.Minimum 5 years of related work experience with IT projects or program management.Excellent knowledge of project management principles and practices, with demonstrated ability in monitoring, reviewing, and reporting on major projects.Proficiency in Microsoft software (PowerPoint, Project, Word, Excel, etc.) and project management tools and processes.Leadership experience (team lead or supervisory) considered an asset.Excellent interpersonal, oral and written communication, and client relationship skills.Excellent team building, listening, coaching, group facilitation, and conflict resolution skills.Extensive knowledge in business systems development and requirement analysis.Familiarity with ERP systems implementation (particularly financial, accounting, and property management modules).Experience in Yardi products considered an asset.Strong presentation, writing, and/or training skills.Experienced meeting facilitator.Knowledge of Municipal Freedom of Information and Protection of Privacy Act considered an asset.Knowledge of Accessibility for Ontarians with Disabilities Act considered an asset.Next StepsOnce you apply, we will review your resume to determine if your skills and experience match the qualifications for the role. Only qualified candidates will be contacted for next steps. The process may include an interview, written/practical test, and reference check.#J-18808-Ljbffr

📌 Project Control Officer, Information Technology Services - C$104,740 - C$125,688 A Year (Toronto)
🏢 Toronto Community Housing
📍 Toronto