We’re building a relationship-oriented bank for the contemporary world. As a member of CIBC’s team, the Senior Product Consultant, Insurance Risk is a seasoned expert responsible for providing highly specialized advice, consultation and expertise in client experience to leadership teams to improve client experience.

The Senior Product

Consultant leads and manages projects of a moderate or high level of complexity to enhance and upgrade new or existing processes, products or services.

The Senior Product

Consultant exercises considerable judgement for decision making on complex issues, researching relevant data and developing proposals and recommendations as well as resources needed to execute the work. The role analyzes situations and data using in-depth evaluation of intangibles with minimal precedent, preparing and presenting roadmap progress, issues and recommendations for resolution to internal business partners and executives. The role provides innovative, original ideas, accountable to broadly defined policy objectives, championing CIBC values and providing support in a manner consistent with the highest quality standards and objectives.

At CIBC we enable the work environment most optimal for you to thrive in your role you’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Liaise with and leverage partners on projects & initiatives including the development and negotiation of appropriate operational solutions, developing business requirements, designing processes, implementing and maintaining/continually improving operational effectiveness. Initiatives include but are not limited to product & service process/procedures development and support (including back office), service level agreements, workforce planning.

Provide reporting and analytics including managing reporting on frontline mortgage operations. Develop and manage relationships with management/senior management (including business leaders).



Act as a trusted advisor, effectively communicating insights, managing expectations, and driving consensus across cross-functional teams and senior leadership.

You can demonstrate of 5 to 7 years of work experience in financial services with an understanding of channels, process, products technology & operations, back office, and business controls. You have well-developed project management and strategic business-planning skills with the ability to develop plans/tactics to support strategies & objectives. You can demonstrate 5 to 7 years of work experience and proven track record in developing and implementing multi-year strategic plans and driving complex business initiatives, ideally within financial services or a related industry.

You can demonstrate 2 to 5 years of work experience building consensus and influencing, leading cross-functional teams, and managing senior stakeholder relationships to achieve strategic objectives. You know that relationships and networks are essential to success. Your critical thinking skills help to inform decision making.

You can demonstrate strong problem solving and decision-making skills: able to analyze situations, develop and implement solutions, often within narrow time frames and often working with a wide variety of others. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Analytical

Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Process Improvements, Professional Presentation, Relationship Management, Teamwork #

📌 Regulatory & Medical Affairs - Consultant (Toronto)
🏢 CIBC
📍 Toronto