Join RedArx Cyber Group as a Desktop Support Technician, providing essential technical support both remotely and on-site across Western Canada. Utilize your skills in troubleshooting hardware, software, and Microsoft 365 to enhance client experiences. In this role, you'll solve technical problems for clients by responding to support requests and addressing hardware and software issues.

Your expertise will help deploy new computers, configure peripherals, and support networking needs including Wi-Fi and VPN. Collaboration is key as you also participate in an on-call rotation and travel to client locations when necessary. Key Responsibilities:

- Respond to and resolve end-user support requests
- Install, configure, and troubleshoot Windows desktops and laptops




- Deploy current computers and user workstations
- Support Microsoft 365 applications and services
- Document work performed and maintain ticket notes Requirements:
- 2+ years of desktop support or MSP experience
- Strong Windows 10/11 troubleshooting skills
- Experience with Microsoft 365 support
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 lbs Bring your technical expertise and customer-focused attitude to RedArx Cyber Group as you enhance client support and satisfaction across Western Canada.

📌 Remote Desktop Support Technician RCG (Saskatoon)
🏢 RedARX Cyber Group
📍 Saskatoon