High velocity, high intensity, high trust, high bar, high impact, and a will to win. At FutureFit AI, our core mission is to help more people get to better jobs faster and cheaper, with a specific focus on those facing barriers to opportunity. Our work helps resolve the growing issue of economic inequality, ensuring that no one is left behind in the future of work.

Our AI-powered platform brings efficiency and insight to workforce development, replacing outdated systems and unlocking human potential at scale. We're seeking a Lead Product Designer to own the look, feel, and interaction coherence of the entire FutureFit AI platform across job seeker, staff, employer, and agency‑admin surfaces — and to lead the design of our largest, most complex feature initiatives end to end. FutureFit AI is the connective tissue between workers, training, and employers.

That thesis only holds if the product feels like one coherent, trustworthy system to four very different audiences using it for very different reasons: a job seeker navigating a career change, a career counsellor managing a caseload, an employer posting roles and searching for candidates, and a state agency or intermediary administrator overseeing the whole program. Today the platform spans many surfaces, personas, and tenants, and it's growing fast — our flagship Massachusetts deployment is replacing the state's primary workforce platform. You are the person who holds the experience standard for the whole product and personally designs the hardest, highest‑stakes features.

In your first six months, success looks like a documented, adopted design foundation in use across surfaces; a significant visual facelift of the Talent Portal shipped as a visible proof point; design leadership on at least one large, complex initiative through ship; Own the platform's visual language and design system — components, patterns, tokens, layout, typography, and motion. Treat accessibility as a first‑class design constraint, not a remediation afterthought. Government deployments require WCAG 2.2 AA and Section 508 conformance; you design to that standard by default and raise the team's fluency in it.





Build a shared foundation every surface can draw from, while letting surfaces diverge deliberately where their users and jobs differ — and exercise judgment about where design depth is worth spending versus deliberately leaving areas “positive enough.” Feature design for our biggest bets: Lead end‑to‑end design of new product areas, major launches, and complex reworks (e.g., AI Coach, talent onboarding and registration redesigns, staff‑assist tooling), partnering with Product and TPMs from problem definition through ship and iteration. Design AI‑mediated experiences, multi‑step workflows, data‑dense admin surfaces, and government‑process flows like RESEA — including the trust and transparency patterns AI surfaces demand. Framing, concept exploration, information architecture, interaction design, prototyping, high‑fidelity UI, and design‑spec handoff with edge, empty, loading, and error states fully specified.

Design‑led discovery: Run research directly with users and customers — job seekers (including those using assistive tech), career navigators, and agency staff — and turn what you learn into design decisions. Own the design quality gate in our product development lifecycle, and mentor and raise the design fluency of PMs, engineers, and any future designers. Deep product design craft across complex, multi‑persona B2B/B2G or enterprise SaaS — not just consumer or marketing surfaces Demonstrated ownership of a design system at meaningful scale Fluency in accessible design and a track record of meeting WCAG 2.2 AA / Section 508 (or equivalent) in production, including designing conversational and data‑dense interfaces accessibly Range from systems‑level thinking down to pixel‑level polish,



with strong IA and interaction‑design fundamentals Experience designing for AI‑mediated or recommendation‑driven experiences — surfacing model output, handling uncertainty, building user trust Ability to run your own user research and synthesize it into design decisions Comfort prioritizing where design depth matters across a wide surface Bonus Points Experience in digital government, public benefit technology, or civic tech Experience designing for multi‑tenant platforms where one system serves many configurable customers Comfort operating as the senior‑most design voice in the room with executives and customers CA/US Remote) We are open to candidates living anywhere in Canada or the US.

For candidates living in Toronto, our office is conveniently located at 325 Front St West (a short walk from Union Station).

Travel Expectations

Although this role is remote, you may be expected to travel up to once per quarter for offsites and team gatherings. The base salary band for this role is USD $125,000 to $160,000 for candidates based in the US and CAD $115,000 to $155,000 for candidates based in Canada, regardless of location. As a remote‑first company, we benchmark compensation to the national market for comparable roles at institutionally‑funded startups, targeting the middle of the market.

At FutureFit AI, we’re not just building a company—we’re transforming how talent and opportunity connect. Join our driven team united by a commitment to job seekers and the workforce ecosystems we serve. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other advantages and privileges of employment.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics.

📌 Remote | Lead Product Designer (Toronto)
🏢 FutureFit AI
📍 Toronto