Overview

Remote Outbound Sales Agent role at MCI. MCI is a leading Business Process Outsourcing (BPO) company that delivers tailored solutions to meet client needs, with a focus on excellence and innovation. This is a remote, work-at-home position based in Canada.

Job type: Full time. Pay type: Hourly.

Responsibilities

- Make outbound calls to potential and existing customers.
- Present and promote products or services effectively.
- Identify customer needs and offer tailored solutions.
- Close sales and achieve performance targets.
- Maintain detailed records of calls and customer interactions.

Qualifications

- Must be 18 years or older.
- High school diploma or equivalent required.
- Previous outbound sales or call center experience preferred.
- Excellent communication and negotiation skills.
- Self-motivated and results-oriented.
- Ability to work independently in a remote setting.
- Reliable internet connection and a quiet workspace.

Conditions of Employment

- Must be authorized to work in the country where the job is based.
- Subject to program and location of the position: may require LEVEL II background and/or security investigation with fingerprint; offers contingent on results.




- Must be willing to submit to drug screening (does not apply in Canada).

Compensation & Benefits

Starting compensation is based on experience. A variety of benefits and incentives are offered to support and reward team members. Benefits may vary by geography.
- Paid Time Off: PTO and paid holidays
- Health benefits for full-time employees (e.g., supplemental health coverage)
- Life insurance options
- Supplemental insurance: accident and critical illness
- Career growth with internal promotions
- Paid training
- Casual dress code and engaging work environment

About MCI

MCI helps customers address CX and DX challenges with industry-leading solutions. It provides BPO, staff augmentation, contact center services, IT services, and related offerings. MCI employs 10,000+ across multiple locations and brands.

Disclaimers

The provides a general overview and is not all-inclusive. The employer may revise the description at any time. This is not a contract of employment and either party may terminate at any time for any reason.

📌 Remote Outbound Sales Agent (Moncton)
🏢 MCI
📍 Moncton