Become a customer support advocate with ServiceTitan, where you'll assist small business owners in tech-related challenges. This role emphasizes product expertise and a customer-centric mindset across various communication channels.As a Customer Support Advocate, you will act as the primary point of contact for customers, engaging through phone, chat, and email. Your role will require problem-solving, technical judgment, and creativity to resolve customer concerns efficiently.



You'll thrive in a feedback-oriented environment while developing significant expertise in ServiceTitan tools and processes.Key Responsibilities:- Assist customers with software via multiple communication methods- Become an expert in Sales Cycle and Inventory Stock topics- De-escalate customer issues using support tools- Develop creative solutions for client needs- Provide technical solutions to resolve customer issues swiftlyRequirements:- Bachelor’s degree or equivalent technical support experience- Solid people skills with empathetic communication- Excellent problem-solving and troubleshooting abilities- Ability to learn software and tools quickly- Experience or interest in ERP systems preferredLeverage your customer service skills to create impactful solutions with ServiceTitan.#J-18808-Ljbffr

📌 Customer Support Advocate At Servicetitan (Winnipeg)
🏢 ServiceTitan
📍 Winnipeg